A Kepa Case Study
AppO in the Transport Industy
A large transport client was unlikely to meet projected service demand without AppO’s ability to consider thousands of initiatives and hundreds of value criteria.
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This case study is anonymised to protect the client
Client Challenge
AppO was used by an Australian transportation client with over 10,000 employees, $40 Billion assets under management and a $12 Billion per annum operating cost. The client needed to prioritise project initiatives to ensure future customer demand would be met.
Unable to meet demand
Existing infrastructure and operations unable to meet projected demand for services seven, fourteen and twenty years hence
Limited Detail
Limited detail in existing plans to engender confidence in ability to meet demand
The Process
The following actions were undertaken in order to optimise this client’s project budget.
- Engage engineers and SMEs to identify potential initiatives to upgrade infrastructure and operations to meet demands
- Identify likely timeframes and costs for each initiative (2,000 initiatives, >$100 Billion cost)
- Establish criteria for analysing initiatives – 400 criteria in total with 260 representing desired customer outcomes
- Implement initiatives into AppO as investment options, implement criteria into AppO
- Due to the large number of criteria implement AppO's ability to by-pass criteria weighting processes to "Direct inject" weights so that importance data collection efforts could be cut in half to arrive at a "First pass" portfolio recommendation
- Perform surveys of key stakeholders to establish relative importance of criteria, generate the likely consensus view automatically
- Survey SMEs to establish likely performance of the options against each criteria, generate the likely consensus view automatically
- Utilise AppO's "Rapid Assessment" functionality to cut time taken for assessments from 90 person years to 30 person weeks
- Utilising the likely consensus views analyse options to identify the combination with the lowest cost that could deliver the required capacity
- Prioritise alternative combinations based on their likely ability to deliver in the required timeframes thus delivering plans A, B, C and D.
Condensed Viable Options
Over 2,000 initiatives were reduced to ~1,000
Increased Savings
Savings / costs avoided of approximately $20 Billion AUD.
Outcomes
AppO generated significant results within a very short timeframe, saving the client a massive amount of time and money.
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