A Kepa Case Study
AppO in State Government
AppO was originally tasked with prioritising 460 transformation initiatives within a State Government client. More serious problems were identified and corrected as a result of the implementation process.
Contact Kepa
This case study is anonymised to protect the client
Client Challenge
AppO was utilised in a state Government agency, with:
- 27,000 employees
- $33 Billion AUD assets under management
- $9 Billion AUD annual revenue
- A transformation budget of $600 Million AUD per annum
Poor Task management
There was limited management overview of the transformation pipeline, with a general misalignment and lack of understanding of delivery requirements causing slow progress in the majority of initiatives.
Poor Internal Processes
The inefficient planning and poor transformation governance processes were causing teams to be over-run with their workloads. This also resulted in confusion and unrealistic expectations among key stakeholders.
The Process
The following actions were undertaken in order to optimise the client’s transformation portfolio.
- Implement existing strategic drivers and balanced scorecard measures into AppO as a cascaded hierarchy of value measures
- Survey key stakeholders for opinions of the relative importance of value measures
- Collect business case data leading to discovery of poor governance processes that led to poor or non-existent business cases for executing initiatives.
- Implement existing business cases into AppO as investment options, load supplementary data for initiatives with poor or non-existent business cases
- Revise governance and gating processes to include rigorous business case development, setting standards for governance gate inspections and decisions to progress or not
- Develop initiative prioritisation by analysing the business case data against opinions of importance
- Identify initiatives of least value as candidates to defer or stop
- Recommend and gain approval for proposed transformation portfolio and pipeline
Alignment, Saving and processes
The planned benefits to be derived from each initiative were universally understood and aligned. Rigorous governance processes were put in place to ensure problems do not recur.
The transformation budget was reduced from $600 Million AUD per annum to $540 Million, saving $60 Million per annum.
Initiatives Prioritised
460 concurrent transformation initiatives were reduced to 160, with 100 initiatives prioritised in business value order and awaiting execution.
200 initiatives were shelved pending appropriate business case support.
Outcomes
AppO underpinned the revision of transformation prioritisation and the supporting budget allocation in a very short timeframe, strategically aligning the entire portfolio, and saving the client a significant amount of time and money.
Find out how you can utilise Kepa Software below.
Get in Touch with Kepa
Ready to Transform Your Business?
Fill out the form and Kepa will get in touch to see how we can help your business
