A Kepa Case Study
AppO in Asset Management
AppO was tasked with improving asset maintenance prioritisation for a large asset manager.
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This case study is anonymised to protect the client
Client Challenge
AppO was utilised by an Asset Manager with:
- Physical and digital assets under management
- Over $200 Million of physical operations management assets
- $28 Million annual budget to maintain operations management assets
Flawed maintenance practices
Existing maintenance practices were based on lifecycle management. Maintenance priorities were set relative to perceived importance of asset group.
High Failure Rate / slow recovery time
Failure rates were higher than similar organisations, with a slower than average recovery time. Maintenance costs were increasing.
The Process
The following actions were undertaken in order to optimise asset maintenance
- Implement asset groups into AppO as investment options
- Establish maintenance criteria based on risk involved in assets relative to the current condition of individual assets
- Implement asset condition data into AppO
- Develop relative importance of maintenance criteria by surveying SMEs and deriving consensus
- Analyse asset risk against status and opinions of importance
- Integrate existing asset management systems with AppO to ensure asset condition data in AppO remains current
- Produce on-demand analysis of asset maintenance priority relative to current asset condition, failure risk, failure patterns of similar assets, time to repair, availability of spares etc.
Declining Failure and Recovery rate
After 6 months, both the failure rates and time to recovery were still in decline. Total downtime and maintenance costs were reduced.
Improved Maintenance Practices
AppO enabled Individual assets to be managed rather than groups or locations
Outcomes
AppO helped the client refresh and improve their maintenance processes in line with revised asset management practices and standards, delivering maintenance outcomes comparable with similar organisations and are still improving.
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